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Creating a culture of belonging

Belonging is a deeply embedded human need and a source of joy. It’s so nice to have it and profoundly painful when we don’t. In fact, rejection is one of the biggest sources of human pain and it hurts deeply.

Hey, listen… hello?

Listening is difficult even at the best of times. But now, with the world changing so much, did you know that listening is harder than ever? Listening requires attention. And…

The power of closed questions

Closed-ended questions shine as they invite commitment or challenge indecision.

Can’t say no?

Are you saying “yes” when you want to say “no”? Are you being nice? Or avoiding conflict at all costs?

This may be driven by your brain’s appease response.

Chasing dopamine

While dopamine can be good for us and even lifesaving, the ways we go about getting it, and the incessant chase can lead us down a dark road.

But that’s boring!

You just spent the last three days re-figuring out how to coordinate the yearly all-hands conference. You had to get the correct invitations out across all localities, with the correct…